SpiceJet uses a state of art, internet based system for its flights reservations and inventory hosting, providing SpiceJet valued guests with the convenience to make and change a reservation on any SpiceJet flight from the comfort of their office or home. Just log on to our website www.spicejet.com and look at the availability of flights and applicable fares; select the flight and fares; agree to the terms & conditions of the airline; fill in the guest details; complete the payment process; and finally generate an itinerary once the confirmation is complete.Please do not forget to tick your category which is Indian Armed Forces Personnel. If this option is not clicked SpiceJet would not be responsible for a normal class ticket which includes the applicable base fare selected at the time.

50% discount on base fare for Indian Armed forces bookings are provided. Passenger Service Fee, relevant airport and fuel charge apply.

Since these booking are under promotional fare, they are non-changeable and non-cancellable.

SpiceJet accepts MasterCard and Visa Credit cards.

Guests require "Indian Armed Forces" Identity card to be carried, for the contract of carriage to be fulfilled. Guests not in possession of the above valid ID cannot be accepted for boarding.

In order to ensure that our simplified booking procedure are not in any way misused and to protect the interest of our valued guests, we require identification card to be carried by the Armed Forces personnel at the time of entry into the airport. The identification proof should be produced at the time of check-in & must be in possession of the guests throughout the journey. The same will also be checked at time of boarding at the Boarding gate.

In case the guests do not posses both of the above documents, they will be denied boarding.

Itinerary Printouts with the name of the Guest will be checked at the time of entering the terminal.Guests who do not have the same are requested to collect the printouts from the SpiceJet office located outside the departure terminal. Please note that Spicejet does not have counters at Jammu and Srinagar airport.This can be done on production of the booking reference number.

Check-in Time – Guests are required to report at the Airport at least 2-hours prior to departure time, at SpiceJet Check-in counters for all flights. Check-in counters for all our flights close 45 minutes prior to departure. SpiceJet will not be able to accept any Guest reporting after the counters are closed 45-minutes prior to the flight. Any Guest reporting after the stipulated counter closing time will be treated as a "no-show" and will not be entitled for any refund, except PSF.

Baggage Allowance

• Checked Baggage –SpiceJet allows a free checked baggage allowance of 20 kg per Guest. For travel into and out of Colombo, checked baggage of maximum 30 kgs is permitted per Guest. SpiceJet does not accept responsibility for unsuitably packed, perishable, damaged or fragile baggage or for minor damage to the exterior of baggage (e.g. scratches, stains, soling, dents) resulting from normal wear and tear or for water damage to non-water proof baggage.
• Excess Baggage will be charged at Rs. 100 per kg per flight.

Hand Baggage

• SpiceJet allows for one (1) small piece of hand baggage, not exceeding 55cm X 35cm X 25cm (Total 115 cm), to be taken into the aircraft cabin.
• Hand baggage is accepted in the cabin subject to availability of space in the overhead bin. Restricted stowage space is also under the front seat. In the event of no space being available in the aircraft to stow hand baggage in the overhead bins or under the front seat, it will be necessary to remove and load the same in the baggage hold as per Government Safety Regulations.
• In addition to the normal cabin baggage allowance, the following items are provided free of charge:

1. A ladies purse/hand bag
2. An overcoat wrap or blanket
3. An umbrella or a walking stick
4. A reasonable amount of reading material
5. A small camera or binoculars
6. Infant's food for Guests traveling with Infant on lap
7. A laptop computer

Oversized or overweight hand baggage (exceeding 7 Kg) is not permitted in the cabin for safety & security reason. Such baggage is required to be checked in and loaded in the baggage compartment of the aircraft.

Due to airport security regulations, no cabin baggage is allowed on any flights originating from Jammu and Srinagar airports.

Assigned Seating

• SpiceJet offers assigned seating for all the guests at the Airport check-in counters.

Boarding

• Guests should be at the boarding gate at least 45-minutes prior to departure as the boarding process closes 20-minutes prior to departure. SpiceJet reserves the right to deny boarding and cancel your reservation without refund or compensation, if you do not meet the boarding deadlines.

Special Assistance

• The use of wheelchairs is limited to only 4 guests per flight, which needs to be booked in advance through our guest Sales & Service Reservation center. There is no charge for this service. SpiceJet also offers appropriate assistance to blind guests.

Carriage of animals

• SpiceJet permits the carriage of live animals on its flights but booked through cargo services .Please refer to the full terms and conditions associated with the carriage of live animals on SpiceJet. Guide dogs for blind Customers are exempt from this rule, but any Customer traveling with a guide dog should make his/her reservation via the SpiceJet Call Centre and provide us notice that a guide dog will be traveling. Please note that guide dogs for the blind may not occupy any seat. The Customer is required to bring a moisture absorbent mat, and to place it under the guide dog. Further, the guide dog should be properly trained, restrained and muzzled.

Sports Equipment

• Sports/Skiing equipment will be treated as a Check-in baggage, and Excess baggage rules apply for any additional weight.

As per security regulations, Guests are advised:

• Not to accept packets or parcels from someone you do not know.
• Not to leave baggage unobserved at any time, especially within airport area. Unattended baggage may be removed by Airport Security Staff as object of suspicion.
• To declare before baggage screening / check-in if you are carrying any arms or explosive substance. Concealment is an offence under Aircraft Act and Rules.
• To carry only one piece of hand baggage.
• To carry battery cells or dry cells in registered baggage and not in the hand baggage or in any electrical/electronic items. If not carried in registered baggage, such articles are liable to be removed and the airline would not be in a position to hand-over the same at the destination.

Keeping safety of Guests & equipment in mind, the following Security process has to be followed:

• Printed travel itineraries will be checked at the time of entering the terminal building. Check-in baggage would be screened through an X-ray machine before check-in. Random physical checks are also carried out for checked baggage in addition to X-ray screening.
• As per Government of India security regulations, Guests will be required to undergo personal frisking & their hand baggage x-rayed before entering the pre-boarding sterile area.
• Checked baggage reconciliation is carried out through an internal matching system. Wherever it is not possible to have the baggage reconciliation, the physical identification of the check-in baggage by the Guests will be carried out. Unidentified baggage will not be loaded into the aircraft.
• A secondary security check may also be carried out near the step ladder/boarding gate before embarkation as stipulated by BCAS (Bureau of Civil Aviation Security).

Dangerous Articles in Baggage

For safety reasons dangerous articles, such as those listed below, must not be carried in the Guest's baggage:

• Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders.
• Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury.
• Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, and pistol caps.
• Flammable liquids and solids such as: lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radio active material, briefcases and attaché case with installed alarm devices, and oxidizing materials such as bleaching powder and peroxides.
• Poisons and infectious substances such as insecticides, weed-killers and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.
• Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunitions, and toy replicas are prohibited in the Guest cabin.

As per Government of India regulations and for the comfort of our Guests, smoking is not permitted on any SpiceJet flights. Consumption of alcohol is prohibited on all SpiceJet domestic flights.

SpiceJet sells snacks/refreshments and juices on selected flights subject to availability.

In case of circumstances beyond its control (including, but without limitation, meteorological conditions, mechanical failures, acts of nature, force majeure, strikes, riots, civil, commotion's, embargoes, wars, hostilities, disturbances, government regulations, orders, demands or requirements, shortage of labor, fuel or facilities, or labor difficulties of Carrier or others all actual, threatened or reported), SpiceJet may without notice cancel or delay a flight. If due to such circumstances SpiceJet cancels or delays such flight beyond 10-hours, is unable to provide previously confirmed space, or fails to stop at the Guest's destination point, the carrier shall either:

• Carry the Guest on the next scheduled service of SpiceJet on the same sector on which space is available, without an extra charge or
• Make a full refund for the booking as paid for by the Guest and shall be under no further liability to the Guest. In such an event, SpiceJet will make the refund available within 2-weeks, through its Guest Relations department.

SpiceJet reserves the right to deny any unsuitable guest whether from improper attire, cleanliness, intoxication or medical concern.

Except in the case of its act(s) or omissions done with intent to cause damage or recklessly and with knowledge that damage would probably result, SpiceJet shall not be liable for errors or omissions in timetables or other published schedules, or for representations made by employees, agents or representatives of SpiceJet as to the dates or time of departure or arrival or as to the operation of any flight.

Limited inventory is available, per flight on a daily basis. The seats are offered on first come first serve basis. If the inventory is sold out on this class, then the guest may choose to travel a different date where the inventory is available or choose to travel at normal available fare.

• This facility is extended to serving and retired Indian Armed Forces and paramilitary personnel and their families.
• Airport Services have to verify the ID card of the passenger prior to check-in.
• Bookings can be done only by logging onto spicejet.com .
• Inventory restriction - Limited number of inventory is available under this category per flight in a day. The inventory is served on first come, first serve basis. If the guest cannot find inventory under this category he /she may choose to travel on a different date when the inventory is available or can choose the normal class fare.
• Currently we are not accepting Indian Armed Forces personnel for web check-in.
• All other terms and conditions also apply. Please visit www.spicejet.com/tnc.asp for details.