

faqs
discount
- What is the maximum number of guests that I can book at a time?
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Internet bookings can only be made for parties of 9 guests at a time.
- Is there a special discount for group bookings on SpiceJet flights?
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Groups of over 10 guests may be provided with consideration for special fares. Group requests should be made to our group desk groupdesk@spicejet.com
- Does SpiceJet offer any special offers such as a frequent flyer program?
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No, SpiceJet does not offer a frequent flyer program at present. However we offer most attractive pricing and regular customer schemes which provide much more value to you than a frequent flyer program.
- Is there a special fare for senior citizens and students?
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SpiceJet fares are competitive as it is. Hence, no further discounts to senior citizens or students are provided.
- Does SpiceJet offer a family package fare?
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No, SpiceJet does not offer any discounts to families traveling together.
- What is SpiceJet's procedure for delayed flights?
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In the event of a delayed flight we make every effort to contact guests in advance to inform them of the rescheduled departure. Each time you book a flight with us, it is very important that you leave a correct and contactable phone number. It is also suggested that the guests check our flight time information on our website for the current arrival and departure status prior to leaving for the airport.
- Does SpiceJet offer standby tickets?
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No, SpiceJet does not offer stand-by tickets to guests. All guests booked on a flight are guaranteed a seat.
- What are the implications of using a SpiceJet flight to connect to another flight?
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We do not encourage you to book SpiceJet flights in conjunction with other bookings. We will take no responsibility for any missed interline connections.
- What is a Spicy Code?
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Spicy codes are specific codes given out to our Guests to obtain a discount as and when certain promotional activities are carried out by SpiceJet. When a promotion occurs on SpiceJet, these Spicy Codes are given out to our Guests and/or Travel Partners through E-Mail or SMS, which may be used on the website to avail discounts on the basic fare.
Conditions :
- Every spicy code is active for only a certain period of time.
- Some spicy codes may be restricted to only Travel Partners/ Specific Travel Partners or may be given out to all our Guests.
- Certain low fares may be excluded from these spicy code promotions.
- Discount may be a fixed or a percentage value and the amount of discount may vary with every promotional activity.
- Discount may or may not print on the Itinerary subject to the specific conditions of the promotional activity.
- During the promotional activity, spicy codes can be used for any number of PNRs/Passengers.
Usage :
During the booking process, on the payment page, you would be given an option of entering the Spicy Code. On entering this Spicy Code and clicking Continue, the effective discount will be applied and reduced from the basic fare. Now, you can make the balance payment as per the payment options available on the site.
- What is the maximum number of guests that I can book at a time?
-
A total of 9 Guests may be booked at a time through www.SpiceJet.com.
- Is there a special discount for group bookings on SpiceJet flights?
-
Groups of over 10 guests may be provided with consideration for special fares. Group requests should be made to SpiceJet’s group desk on groupdesk@SpiceJet.com.
- Does SpiceJet offer any special offers such as a frequent flyer program?
-
No, SpiceJet does not offer a frequent flyer program at present. However we offer most attractive pricing and regular customer schemes which provide much more value to you than a frequent flyer program.
- Is there a special fare for senior citizens and students?
-
SpiceJet fares are competitive as it is. Hence, no further discounts to senior citizens or students are provided.
- Does SpiceJet offer a family package fare?
-
No, SpiceJet does not offer any discount to a family traveling together.
- What is SpiceJet's procedure for delayed flights?
-
In the event of a delayed flight, SpiceJet will make every effort to contact the guests in advance to inform them of the rescheduled departure. Each time the Guest books a flight with SpiceJet, it is very important that they leave a correct and contactable phone number (preferably mobile phone). It is also suggested that the guests check SpiceJet’s flight time information on the website for the current arrival and departure status prior to leaving for the airport.
- Does SpiceJet offer standby tickets?
-
No, SpiceJet does not offer stand-by tickets to guests. All guests booked on a flight are guaranteed a seat.
- What are the implications of using a SpiceJet flight to connect to another flight?
-
SpiceJet does not encourage Guest’s to book SpiceJet flights in conjunction with other bookings. SpiceJet will take no responsibility for any missed interline connections.
