faqs
general
- What is it like to fly with SpiceJet?
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Flying with SpiceJet is FUN, AFFORDABLE & EXCITING! As a low fare airline, SpiceJet believes that flying should be a means of transport for everyone "flying for everyone". We aim to provide our guests a totally unique flying experience that is safe, reliable and on-time with high level of guest services.
- Does SpiceJet provide any food or drinks onboard?
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SpiceJet sells snacks/refreshments and juices on selected flights. Water is provided free of cost on all flights of SpiceJet.
- Where does SpiceJet fly to?
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SpiceJet’s network covers all of India touching down in the cities of: Agartala,Ahmedabad, Bagdogra, Bangalore, Chennai, Coimbatore, Delhi, Goa, Guwahati, Hyderabad, Jammu, Jaipur, Kochi, Kolkata, Madurai, Mumbai, Pune, Srinagar,Varanasi and Vizag. We will expand our network and frequencies to more cities in India with the induction of next generation of new aircraft in our fleet and will cover destinations within 1-2 hours of flying time.
- What type of aircraft does SpiceJet fly?
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We fly Boeing 737-800's and 737-900 ER's configured with single class with a seating capacity of 189 and 212 respectively.
- When will SpiceJet be flying to new destinations?
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Our aim at SpiceJet is to provide affordable efficient air travel to people within India. To achieve this, SpiceJet will be regularly adding services to new destinations throughout India.
- What if I just want to obtain flights schedules without making a reservation?
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You can download our latest schedule from our view schedule.
- How does someone enter the Airport terminal and Check-in at the counter?
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Itinerary printouts with the name of the Guest will be checked at the time of entering the terminal and at the check-in counter. Guests who do not have the same are requested to collect the printouts from the SpiceJet office located outside the departure terminal. This can be done on production of the booking reference number. Guests are reminded they need to maintain valid (ID) documents with them at airport check-in and throughout their journey.
- Does SpiceJet offer connections to other airlines?
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No, SpiceJet does not offer connections to other airlines and takes no responsibility for missed connections. However, on certain sectors, SpiceJet offers connectivity between two SpiceJet flights (Connected sectors). Booking made for connected sectors will be confirmed under a single reservation number, fees & surcharges will be applicable only with respect to one segment.
- Does SpiceJet offer a frequent flyer program?
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No, we do not offer a frequent flyer program.
- Am I allowed to bring food on board to eat?
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SpiceJet does allow some food items on board. Those include: fast food (McDonalds, Subway), sandwiches, cold snacks, non-alcoholic drinks, cookies, and biscuits. Some items not allowed on-board due to hygiene issues are: samosas, pakoras, gravies or pickles. If you have any questions, please contact our Guest Sales & Reservations Centre.
- Can I bring my pets on board with me?
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Yes. SpiceJet permits the carriage of pets on its flights through cargo services only.
- Can I bring my Sports Equipment?
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Yes, you can bring your sports equipment along with you - unlike other airlines, SpiceJet does not charge higher fees for carriage of sports kit - it would be treated as regular check-in baggage, and excess baggage rules shall apply for any additional weight.
- What is it like to fly with SpiceJet?
-
Flying with SpiceJet is FUN, AFFORDABLE & EXCITING! As a low fare airline, SpiceJet believes that flying should be a means of transport for everyone "flying for everyone". SpiceJet aims to provide our guests a totally unique flying experience that is safe, reliable and on-time with high level of guest services.
- Does SpiceJet provide any food or drinks onboard?
-
SpiceJet sells snacks/refreshments and juices on its flights. Payment for the same shall be accepted only in US Dollars (USD) or Indian currency (INR). Water is provided on demand, free of cost on all flights.
- Where does SpiceJet fly to?
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SpiceJet’s network covers - Agartala, Ahmedabad, Bagdogra, Bangalore, Chennai, Coimbatore, Delhi, Goa, Guwahati, Hyderabad, Jammu, Jaipur, Kochi, Kolkata, Madurai, Mumbai, Pune, Srinagar,Varanasi and Vizag in India. Our international network covers - Kathmandu (Nepal) and Colombo (Sri Lanka).
- What type of aircraft does SpiceJet fly?
-
SpiceJet’s flies Boeing 737-800's and 737-900 ER's configured with single class with a seating capacity of 189 and 212 respectively.
- When will SpiceJet be flying to new destinations?
-
SpiceJet’s aim is to provide affordable efficient air travel. To achieve this objective, SpiceJet will regularly add services to new destinations.
- What if I just want to obtain flights schedules without making a reservation?
-
Guests may download latest flight schedule from view our latest flight schedules link on the website
- Is my credit card and personal information protected when I book over the Internet?
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SpiceJet website is completely secure and is endorsed by Verisign. All the confidential payment details of our guests are encrypted to ensure maximum security.
- How does someone enter the airport terminal and check-in at the counter?
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On confirmation of booking, the flight itinerary is emailed to the guest. This itinerary is to be printed and carried along with valid identification documents to enter the airport terminal. Guests are required to carry a valid ID with them at airport check-in and throughout their journey.
- What valid ID proof would be accepted at the airport?
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For all international flights, the only acceptable proof of identification would be a valid passport. However, in Nepal – the election card issued by the Government of India is also accepted as a proof of identification.
- What documents I need to carry for my international flight?
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Guests are required to ensure that they are in possession of all documents necessary for travel, apart from their tickets. For international travel, guests require to be in possession of a valid passport, a valid visa (if applicable) and health certificates as required. Embarkation forms should be duly filled and submitted to immigration authorities before boarding the aircraft. For travel to Nepal election card issued by the Government of India is also accepted
- What time does the check-in close?
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Check-in for all international flights closes 60 minutes prior to flight departure.
- What time does boarding close for my flight?
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Boarding gate closes 30 minutes prior to flight departure.
- Does SpiceJet offer a frequent flyer program?
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No, SpiceJet does not offer a frequent flyer program.
- Am I allowed to bring food on board to eat?
-
SpiceJet does allow some food items on board. Those include - fast food (McDonalds, Subway), sandwiches, cold snacks, non-alcoholic drinks, cookies, and biscuits. If Guests have any further questions, please contact our Guest Sales & Reservations Centre.
- Can I bring my pets on board with me?
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No. SpiceJet does not permit the carriage of pets on its international flights.
- Can I bring my Sports Equipment?
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Yes, the Guest may bring their sports equipment along. SpiceJet does not charge higher fees for carriage of sports kit - it would be treated as regular check-in baggage and excess baggage rules shall apply for any additional weight.

